cloudveil design
1. Information We Collect
When you visit our website, submit an inquiry, complete a form, or communicate with us, we may collect:
-
Your name, email address, and phone number
-
Your business name and website
-
Information about your design or marketing needs
-
Details you voluntarily provide through contact forms, questionnaires, or messages
-
Website usage information, such as pages visited, device information, and general traffic data collected through analytics tools and cookies
We may also receive information you submit through Facebook or Instagram lead forms.
2. How We Use Your Information
We use the information we collect to:
-
Respond to inquiries and communicate with prospective clients
-
Discuss, quote, and provide our creative and marketing services
-
Manage client projects and business relationships
-
Improve our website, services, and customer experience
-
Understand website traffic and marketing performance
-
Maintain business records and comply with applicable legal obligations
Submitting an inquiry does not automatically enroll you in a marketing email list.
3. Facebook + Instagram Lead Forms
When you complete a Cloudveil Design lead form through Facebook or Instagram, we receive the information you choose to submit.
We use this information to contact you about your inquiry, learn about your business, and discuss potential services.
Information collected through Meta platforms may also be subject to Meta's own privacy practices.
4. Sharing You Information
We do not sell your personal information.
We may share information with trusted service providers when necessary to operate our business, such as website hosting, email services, form processing, analytics, and project management tools.
We may also disclose information when required by law or when reasonably necessary to protect our rights and business.
5. Cookies + Web Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.
Third-party services integrated into our website may also collect information according to their own privacy policies.
You can manage cookies through your browser settings and, where available, our website's cookie preferences.
6. Data + Security Retention
We take reasonable steps to protect the personal information entrusted to us. However, no online transmission or storage system can be guaranteed completely secure.
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, and meet legal obligations.
7. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and recordkeeping obligations.
You may also request that we stop sending you promotional communications.
8. Third Party Websites
Our website may contain links to third-party websites or services. Cloudveil Design is not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies.
9. Children's Privacy
Our website and services are intended for a general business audience and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
If we learn that we have collected such information, we will take appropriate steps to delete it.
10. Changes To This Policy
We may update this Privacy Policy as our services, business practices, or legal requirements change.
Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Cloudveil Design
Gillette, Wyoming
Website: https://www.cloudveil-design.com
Email: hello@cloudveil.co